TM
Thabiso M
1 reviews | Active since Dec 2014
05 Nov 2019, 16:08
Denied service inside the bank
I am at a capitec bank in Mams Mall I need to urgently deposit my brother money because he is a capitec client. Now there is only 1 ATM that is working they use it for both cash deposit and withdrawals. When I try to deposit inside they refused to help and this is not the first incident experiencing this kind of behavior.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
06 Nov 2019, 11:28I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 Nov 2019, 11:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
08 Nov 2019, 09:04Good day Thabiso
As discussed via the telephone, the matter was dealt with.
Kind regards
Capitec Bank
As discussed via the telephone, the matter was dealt with.
Kind regards
Capitec Bank
Capitec Bank's reply08 Nov 2019, 09:04
Official
Good day Thabiso
As discussed via the telephone, the matter was dealt with.
Kind regards
Capitec Bank
As discussed via the telephone, the matter was dealt with.
Kind regards
Capitec Bank