WR
Wilhelm R

1 reviews | Active since Jun 2015

14 Jun 2015, 10:19

Denied access due to wrong folds on document

I went to capitec to renew my card and had to take a proof of residence along, at the door I was denied access because my proof of residence was not folded the right way.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jun 2015, 09:18
Official
Hello Willrau,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank