TA
Tammy A

1 reviews | Active since Feb 2014

27 Dec 2023, 09:55

Delink finger prints

3 years later still trying to get an account. Please remove my father's finger prints from my profile so that I can access it and get a card. Been to the bank numerous times to resolve this issue with no luck. Wasted so much time.. So many hello peter complaints and here we are still not resolved. I'm 34, not a minor I don't need a guardian on my profile. Please delink the man's finger prints from my profile, we are not in contact!!!!!!!

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Replies (3)
Capitec Bank
Capitec Bank's reply27 Dec 2023, 09:58
Official
Good day Tammy 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
TA
Tammy A's update27 Dec 2023, 14:45
Reviewer Update
STOP TELLING ME TO GO TO THE BRANCH, EVERYTIME I GO ITS THE SAME STORY, GUARDIAN FINGER PRINTS! ARE YOU GOING TO PAY ME FOR A DAY OF LOST WAGES BECAUSE I HAVE TO SIT IN THE BANK DUE TO YOUR IT PROBLEMS!!! REMOVE THE GUARDIAN FINGER PRINTS, 3YEARS SAME PROBLEM. I 34 I DON'T HAVE A GUARDIAN GEEWIZE
TA
Tammy A's update29 Dec 2023, 10:11
Reviewer Update
Refer to our telecom, REMOVE the guardian finger prints, I'm not going to waste my time AGAIN, sitting at the branch to have it removed. ITS NOT MY FINGER PRINTS ON THE PROFILE!!!!