mT
marvel T

1 reviews | Active since Jul 2023

13 Jul 2023, 14:45

Delays on my transferred money

Service from Capitec Bank itself is unacceptable, I tranferred money from my Capitec Savings account to my FNB account on the 11th July 2023 at 10:46am and didnt do an immediate payment however today its the 14th July 2023(marks 48 hours) and still the money doesnt reflect on my FNB,....Today i went to the branch and I was told it will take 3 more days to check where the problem is. Im so disappointed and inconvenienced. Capitec is unreliable!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply13 Jul 2023, 16:13
Official
 Good day Marvel

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank