LH
Lazarus H
1 reviews | Active since Jul 2019
25 Aug 2025, 05:58
DELAYED MERCHANT PAYMENT
Capitec Bank service is very poor. You issued our business with Merchant Device two years ago and finance our business. I do appreciate your business assistance. Now because our business is very busy and well marketed...we attract a lot of customers. You started bullying our business by delaying Merchant payment. You are holding our payment for more than 48 hours before you released the fund and we have to send the supporting documents for each and every payment made by our customer. Your service is very frustrating. I thought one of the reasons to fund our business is to help us grow.
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Replies (1)Capitec Bank's replyOfficial
25 Aug 2025, 07:24Good day Lazarus,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Aug 2025, 07:24
Official
Good day Lazarus,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
