MN
Mthabisi N

1 reviews | Active since Jul 2020

29 Dec 2020, 17:06

Delayed Loan Application

If you require an urgent loan to be approved I'd suggest you do that with another financial institution. The consultants promised that the loan approval takes only 6 hours, however I was made to wait for three days, they didn't even have the courtesy to call and give me an update. I am utterly disappointed in their service.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Dec 2020, 07:03
Official
Good day Mthabisi

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank