SM
Sapho M
1 reviews | Active since Dec 2024
03 Dec 2024, 16:01
DELAYED FUNERAL CLAIM PAYMENT
I have a logged a funeral claim @Capitec Bank on the 4th October 2024,until now my claim haven't been resolved, instead they sent a rejection letter stating that I was still on waiting period and they said I have claimed for natural causes, whereas I have claimed for unnatural causes.
Capitec Bank really has no idea what customer service is about ,been waiting for over a month now for a funeral claim.
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Sapho M's updateReviewer Update
03 Dec 2024, 16:11Capitec: We are still reviewing the claim on your funeral plan. We will contact you by 03/12/2024. Case No: ***8. FSP46669. Insurer: Capitec Life. T&Cs
Still no response, Capitec is a disgrace
Still no response, Capitec is a disgrace
SM
Sapho M's update03 Dec 2024, 16:11
Reviewer Update
Capitec: We are still reviewing the claim on your funeral plan. We will contact you by 03/12/2024. Case No: ***8. FSP46669. Insurer: Capitec Life. T&Cs
Still no response, Capitec is a disgrace
Still no response, Capitec is a disgrace