Delay Tactics

<p>After the telephonic coversation with Zonke, we came to an agreement that I should forward my Proof Of Payment to have my funds released and she will provide me with proof showing my clients funds were refunded to the client. I have been awaiting for this proof as the funds can not just dissapear. This was on th 12th Already, I submitted my proof of payment around the 21 and till this day I have no received any further correspondece nor feedback from Capitec. This is already the second complaints agent i'm corresponding with and not even a simple query can be solved.</p> <p>ID: ********** 032089</p>