MZ
Mandla Z

1 reviews | Active since Mar 2025

04 Mar 2025, 04:42

Delay in Payment of Claim

Hello Peter,

I'm writing on behalf of my wife, Nwabisa Manciya-Zanengxolo. She made a funeral claim last week on Thursday and provided all relevant documents at Capitec. They kept saying that the documents are unclear. I went there to submit the original because she is not feeling well. Please, Peter, intervene; the funeral is this coming Wednesday.

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Mar 2025, 07:32
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.