MN
Megan N

1 reviews | Active since Nov 2023

02 Nov 2023, 18:24

Delay in online bankstamp

I opened a bank account yesterday at capitec and send them the form that they must stamp for my work to process changing my salary details.ive waited the whole day!numerous emails.then complaints department tell my they will investigate and resolve it by the11November!The system at our work closes for processing /capturing meaning that i wont get my salary this month.And i only needed a Bank stamp!!!Please help here

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Nov 2023, 09:48
Official
Good day Megan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank