1 reviews | Active since May 2016
Default account vs Client communication
<p>My account is up to date and I never defaulted on my payments/debit. I requested help last year and was well accomodated. I am asking again as I indicated I cannot afford R5500 . A consultant called and we could not come to an agreement. She was going to call back the next day but never did.</p> <p>Why is customer service no longer a priority?</p>
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Thank you for the speedy response and assisting in resolving my issue. Greatly appreciated. We shall speak again in 6 months.
Thank you for the speedy response and assisting in resolving my issue. Greatly appreciated. We shall speak again in 6 months.