sM
smangele M

1 reviews | Active since Nov 2024

17 Apr 2026, 21:17

Defamation of character

Regardless of resolving the matter and sending me a proper detailed case that was opened against me, you have further *****ed my reputation. My spouse tried to send me money just to confirm if my account is active instead he received a warning from Capitec that I'm a high risk recipient. Defamation of character!

Imagine if this was my employer sending me money? And they get such warnings

0
Replies (3)
Capitec Bank
Capitec Bank's reply17 Apr 2026, 22:35
Official
Smangele ! Thank you so much for reaching out to us at Capitec Bank. We appreciate you connecting with us. I’m here to assist and make things as easy as possible for you. Please let me know what you need help with, and I’ll gladly guide you through it.
Capitec Bank
Capitec Bank's reply17 Apr 2026, 23:01
Official
As we have not received a response from you, we will be ending this chat for now. Should you need any further assistance, you are welcome to contact us again on WhatsApp at *** between 06:00 and 22:00. It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!
sM
smangele M's update17 Apr 2026, 23:29
Reviewer Update
Since you have not shown me nor sent me a clarity of the *****ulent activities that I was accused of, why is it that my account is flagged as high risk to people who send money into my account?