Deeply Appreciative of Capitec’s Compassion and Efficiency

I recently went to Capitec to submit a funeral cover claim for my mom. As soon as I saw her death certificate, I became very emotional and broke down. The lady assisting me was so kind and compassionate — she brought me a glass of water and some tissues and gave me the time I needed to compose myself.

Her patience and empathy meant so much to me in that moment. On top of that, my claim was paid out the same day, with absolutely no hassle.

During such a heartbreaking and stressful time, Capitec’s caring service and quick payout removed a huge weight off my shoulders and allowed me to focus on grieving.

Thank you Capitec Meadowdale for treating me with dignity and supporting me when I needed it most. I will forever be grateful for the way I was assisted.