DEDUCTIONS
<p>Yesterday I transferred R200 into my account. I checked on the app and it was R196.94, -R4,06. I R100 and was left with R96.94 and -8,50 for using another bank,I then bought R12 airtime and it was R76.44. Today I received my salary and all that 76.64 is gone, how the hell does that happen?????, I called your call centre and they tell me to check on my statement which obviously won't reflect. Every month I'm charged ridiculous fees... Please explain where that money goes to</p>
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Capitec Bank's replyOfficial
30 Jun 2017, 09:14I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply30 Jun 2017, 09:14
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,