SW
Shariefa W

1 reviews | Active since Oct 2023

11 Oct 2023, 14:05

Declined Loan Applications

Good day I'm a civil pensioner and Im been banking with Capitec bank since 2002 and since I started banking with Capitec bank I started to apply for several loans and all of it got approved cause all my loans was fully paid up and I never skipped any payments on my agreed payment arrangements but all of a sudden Capitec started to declined all my loan applications that I was applying for since 2014 due to affordability and so I've started to stop asking capitec bank in 2020 to assist me in my financial difficulties and so I went to African bank and to finbond for loans which I got without any difficulties as the years went past I found myself in a financial difficulties once again so I went last month back to capitec to see if they will approve me maybe with a 6 month loan I'm looking for an urgent loan so I went back to capitec to apply for a loan and once again I got declined and this time the pension that I'm earning doesn't qualify for a loan don't know what is wrong with capitec cause several years back my pension was far less than what I'm earning now and that time I got approved I feel like my financial difficulties doesn't matters and all that I'm good for is for my salary to get paid into they bank so that they can make money with my money and I feel like taking my salary to a bank that assist they clients whenever they are In need to apply for financial assistance a bank that understand our coloured people's situations and that doesn't use us just to make money out of our money that gets paid to they bank accounts and the way capitec declines every time my application shows my they will never be able to assist one with the finance that one is in need of like they adds are showing the adds that they are showing on tv is just to get clients to bank with Capitec bank so that they can get financial stable nothing more cause they can't assist one with finance that is urgently required

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Oct 2023, 15:48
Official
Good day Shariefa

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank