LP
LESIBA P

1 reviews | Active since Nov 2017

01 Nov 2017, 14:22

Declaration of Funds from overseas

I need urgent intervention. My money from Overseas is been held by capitec bank and i tried everything i could to get the declaration done but nothing happend. they are not answering their calls and its disgusting. i sent emails response dololo.

reference number is ********** 5

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Replies (3)
Capitec Bank
Capitec Bank's reply13 Nov 2017, 16:02
Official

Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.

Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.

Thank you for your patience herein.

Complaint Management

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Capitec Bank
Capitec Bank's reply17 Nov 2017, 12:09
Official

I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply20 Nov 2017, 10:39
Official

Good day Miss Lamola

As per our telephonic conversation, the matter has now been resolved.

Kind regards

Capitec Bank

Complaint Management