Debited on incorrect date!!!!!!!!!!!!!!

You guys have debited me on an incorrect date. My debit order for my loan is on the 25th and i wake up this morning you have debited. I urgently need you to reverse those funds as they are allocated for something else. I have contacted your call center where i spoke to Mpho and she says it will take 24v hours. I WILL NOT WAIT FOR 24 HOURS!!!!!!!!!!!! This is not the 1st time you people are doing this. You did it and reversed the funds within an hour so i don't accept the 24 hour TAT. Can someone prioritize my request before i lose it.