BM
Basetsana M

1 reviews | Active since Oct 2019

24 May 2021, 06:58

Debit without authorization

Hello Peter, I need assistance here I have a credit card with Capitec Bank and would like to know if it's Legal for them to sign me up for Unemployment insurance, death benefits and disability benefits without my consent. I don't usually check the history but I just noticed that they have been taking money from my credit to pay those 3 above things I have mentioned this includes monthly fees I am also charged for withdrawal but I hardly withdraw from credit card I use it mostly for purchases.

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Replies (2)
Capitec Bank
Capitec Bank's reply24 May 2021, 07:00
Official
Good day Basetsana

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
BM
Basetsana M's update09 Jun 2021, 05:57
Reviewer Update
I got an SMS stating that the matter is closed but I never got any feedback.