Debit Orders - Before authorised due date

Once again I checked my balance this morning before going to the shops and saw that Capitec had taken off a loan repayment instalment before the 25th which is payday.

This is the 6th time that this has happened & I have truly had enough!

Every time I have to phone the bank and complain and then the money gets reversed, but then the instalment doesn't go off on the 25th and then I start getting messages from the bank!!!!!!!

Then I have to phone them again to tell them to take the instalment!

What in the world is going on at Capitec?

Is this how you save on fees, by taking clients' money before their authorised debit order dates?

There is a reason as to why a client sets a specific date for debit orders to go off! You simply can't take the last of a person's money just before payday - Madness!

I'm truly fed-up with Capitec and will now take my business and accounts elsewhere!