MM
Mduduzi M
1 reviews | Active since Aug 2019
25 Aug 2019, 22:00
Debit orders
**** Capitec bank I am moving my account to another bank. This as holes expect you to call and waste your airtime plus you get charged on top of that just to reverse a debit order I don’t know why you can’t do it on the app **** you Capitec I got 3 debit orders I didn’t know and when I called I was told the system is offline and I have to waste my airtime and call again **** you guys I’m closing my account **** this chain bull****!!!!!!!!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
26 Aug 2019, 11:20Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Aug 2019, 11:20
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Aug 2019, 17:26Hi Mduduzi
Thank you for raising your concerns.
May you kindly provide a contact number to reach you?
Kind regards
Capitec Bank
Thank you for raising your concerns.
May you kindly provide a contact number to reach you?
Kind regards
Capitec Bank
Capitec Bank's reply28 Aug 2019, 17:26
Official
Hi Mduduzi
Thank you for raising your concerns.
May you kindly provide a contact number to reach you?
Kind regards
Capitec Bank
Thank you for raising your concerns.
May you kindly provide a contact number to reach you?
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Sept 2019, 18:26Hi Mduduzi
Kindly be advised, that this matter shall be closed, by close of business tomorrow, since no contact number or profile information has been provided.
Kind regards
Capitec Bank
Kindly be advised, that this matter shall be closed, by close of business tomorrow, since no contact number or profile information has been provided.
Kind regards
Capitec Bank
Capitec Bank's reply12 Sept 2019, 18:26
Official
Hi Mduduzi
Kindly be advised, that this matter shall be closed, by close of business tomorrow, since no contact number or profile information has been provided.
Kind regards
Capitec Bank
Kindly be advised, that this matter shall be closed, by close of business tomorrow, since no contact number or profile information has been provided.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
13 Sept 2019, 13:53Hi Mduduzi
We are eagerly waiting to hear from you as advised on email. Please provide us with contact details to discuss your matter.
Kind regards
Capitec Bank
We are eagerly waiting to hear from you as advised on email. Please provide us with contact details to discuss your matter.
Kind regards
Capitec Bank
Capitec Bank's reply13 Sept 2019, 13:53
Official
Hi Mduduzi
We are eagerly waiting to hear from you as advised on email. Please provide us with contact details to discuss your matter.
Kind regards
Capitec Bank
We are eagerly waiting to hear from you as advised on email. Please provide us with contact details to discuss your matter.
Kind regards
Capitec Bank