SU
Simon U

1 reviews | Active since Dec 2014

18 Dec 2020, 06:29

Debit order went off 7 days too early.

This is the third time since I took out the loan with Capitec 18 Months ago, that they subtract the debit order way before the agreed date. Also, every now and then they subtract a few Rand more than they have to. Sly tactics from a bank to score some interest to be honest.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Dec 2020, 10:46
Official
We acknowledge your review and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank