JF
Jackie F

1 reviews | Active since Jul 2017

30 Nov 2022, 13:46

Debit order switching after i said no

Eventhough i said they must NOT change my debit orders from nedbank to capitec they still did so. I dont want any debit orders going off from my capitec account. I want everything on nedbank to remain the same. Now i get smses stating my capitec acc has been sent to cell c etc etc for debit order switching. I want to keep my accounts seperate. Thats why i said nooooooo to switching everything over. Sort this out.

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Nov 2022, 14:19
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
JF
Jackie F's update30 Nov 2022, 19:11
Reviewer Update
Im telling you now if debit orders go off from capitec tomorrow there wont be available funds as the money is in nedbank and if i get cancelled policies etc i will hold capitec liable