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chunelle P
1 reviews | Active since May 2015
28 May 2015, 22:24
debit order switch
im am so fedup with capitec they over you n broadcast that they switch 100 000 debit orders. However I switch my salary over to them in September already yet mine hasn't been done. Every month I was assured end month it will go off Ms Petersen I spoke to branch manager kurt parow centre in February he assured me again n now I juat gavw up my insurance has been cancelled because of there lack of professionalism n not sticking to keeping customers happy....
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Capitec Bank's replyOfficial
01 Jun 2015, 08:46Hello chunelle,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply01 Jun 2015, 08:46
Official
Hello chunelle,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,