SH
Shantall H

1 reviews | Active since Sept 2019

02 Sept 2019, 15:47

DEBIT ORDER SHAME!!!

I MADE AN ARRANGEMENT FOR AUGUST FOR MY LOAN ACCOUNT, BUT CAPITEC STILL TOOK MONEY OUT OF MY SAVINGS ACCOUNT. FIRST AMOUNT R3028.00 ON 30/08, R2130.85 ON 31/08 AND NOW R1043.60 ON 02/09 AND THEN I STILL HAVE TO PAY THE REVERSAL FEES! I'M UTTERLY DISGUSTED BY CAPITEC AND THIS AFTER I REOPENED MY ACCOUNT AGAIN AT THE BEGINNING OF AUGUST!! REALLY DISAPPOINTED

0
Replies (1)
Capitec Bank
Capitec Bank's reply03 Sept 2019, 10:46
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank