Debit order *******

Item: Capitec Bank
Rating: 1
Author: Shaneen K

<p>I have a personal loan with Capitec and a Savingsaccount - on the 22nd July 2016 there was money paid into my account which I needed urgently the next moment the bank just took my personal loan installment from that money! My debit order date is the last day of the month!! How do they just take your money when they want to!!! The last day of the month and the 22nd of the month is a week apart! I am totally disgusted and will defenately be leaving the ban****</p>

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

25 Jul 2016, 07:37

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank's reply25 Jul 2016, 07:37

Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Shaneen K's updateReviewer Update

25 Jul 2016, 09:32

Thank you, but still nothing you guys do now can correct what happened!!! My plan were al ruined thanks to the ban**** NOT FAIR and I am still fuming about this

Shaneen K's update25 Jul 2016, 09:32

Reviewer Update

Thank you, but still nothing you guys do now can correct what happened!!! My plan were al ruined thanks to the ban**** NOT FAIR and I am still fuming about this