Debit order reversal taking longer

<p> </p> <p>A debit order went off my account 28 March 2017 from a company that no longer exist. On the 28 March 2017 I went into Capitec Bank in Kuils River Cape Town. I was told the reversal will take 14 days. As from today 11 April 2017 the reversal has not occurred, the consultant told me that the problem lies with ABSA Bank.</p> <p> </p> <p>REF # ********** 4<br /><br /></p> <p> </p>