1 reviews | Active since Jul 2011
Debit Order Reversal
<p>I managed to reverse one Months debit order via the online app is there any way that i can reverse more of the same beneficiary thats deducting funds ? The Stop Debit function does not allow me to do more i can only reverse those ones thats listed</p>
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Frans
Thank you for inquering with us.
Kindly note, currently our Remote Banking App has the functionality of only allowing our clients to dispute debit orders processed in the last 40 days. Should you wish to dispute debit orders processed older than 40 days, you may need to visit your nearest Capitec Barnch to do so.
I have sent you an SMS as an alternative method of communication as a result of not being able to reach you on your mobile number. Please feel free to contact me should your require further assistance.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Frans
Thank you for inquering with us.
Kindly note, currently our Remote Banking App has the functionality of only allowing our clients to dispute debit orders processed in the last 40 days. Should you wish to dispute debit orders processed older than 40 days, you may need to visit your nearest Capitec Barnch to do so.
I have sent you an SMS as an alternative method of communication as a result of not being able to reach you on your mobile number. Please feel free to contact me should your require further assistance.
Adwena Williams
Complaint Officer
Capitec Bank
After which the bank will tell me it might be successfull it might not either way it will cost me R 100
After which the bank will tell me it might be successfull it might not either way it will cost me R 100
And will take a few days to process correct me if i'm wrong
And will take a few days to process correct me if i'm wrong