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nompumelelo M

1 reviews | Active since Oct 2012

13 Jul 2017, 12:48

Debit order reversal

<p>I made an arrangement with capitec with my loan that were in arrears and they amount that was due was 4200 and the arrangements was R2000.00 now they debited all the amount and when I contact the they are telling me that the money comes from SARS and they won't be able to reverse my money. Im unemployed and would like capitec to reconsider.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Jul 2017, 07:59
Official

Good day Nompumelelo

Please accept my sincere apologies for the late response due to a technical error we experienced.

Keshia Nomdo will take ownership of this investigation and will provide you with feedback urgently. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank