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Nosipho N

1 reviews | Active since Mar 2019

24 Jun 2025, 09:57

debit order refund denied

i called capitec ***** line to report yes mandated debit order, i did advise that the particular company is *****ulent and i need a refund. The referred me to the branch of which i was told i can not dispute the debit order its mandated. I am unable to get a hold of this company so what then should happen? must i just give away R1083. just like that?

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Jun 2025, 10:36
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.