FR
Frans R
1 reviews | Active since Jul 2011
04 Oct 2021, 09:15
Debit order not reversed
I just went into Capitec bank to reverse a R 1764 debit order that was deducted from my bank account they couldn't this is a college i'm studying with which i paid finished thus i owe them nothing i showed the consultant that helped me i even emailed her the document i contacted the college Pacific Training group thus far i received no reply. I have to support a family with a very limited salary i can't wait 14 days i am now sending the DEBIT Order i signed to the consultant *** not a card purchase i provided proof of a 0 balance and a debit order instruction
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Replies (9)FR
Frans R's updateReviewer Update
04 Oct 2021, 10:15Just received a text message to contact Capitec bank regarding the transaction from PACIFICTRAINING.EDU.AU what if i don't have airtime to call back ?
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Frans R's update04 Oct 2021, 10:15
Reviewer Update
Just received a text message to contact Capitec bank regarding the transaction from PACIFICTRAINING.EDU.AU what if i don't have airtime to call back ?
Capitec Bank's replyOfficial
04 Oct 2021, 11:12Good day Frans Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
Capitec Bank's reply04 Oct 2021, 11:12
Official
Good day Frans Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.Kind regardsCapitec Bank
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Frans R's updateReviewer Update
04 Oct 2021, 11:28Please note my phone was set to block unknown hidden numbers i changed that setting now
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Frans R's update04 Oct 2021, 11:28
Reviewer Update
Please note my phone was set to block unknown hidden numbers i changed that setting now
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Frans R's updateReviewer Update
04 Oct 2021, 12:28I am not able to call back due to airtime problems i don't have the funds to buy airtime
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Frans R's update04 Oct 2021, 12:28
Reviewer Update
I am not able to call back due to airtime problems i don't have the funds to buy airtime
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Frans R's updateReviewer Update
04 Oct 2021, 13:10Since i rep**** this morning i haven't had any reply
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Frans R's update04 Oct 2021, 13:10
Reviewer Update
Since i rep**** this morning i haven't had any reply
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Frans R's updateReviewer Update
04 Oct 2021, 14:11I am not able to call Capitec my money has been deducted from my account thus no funds for airtime
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Frans R's update04 Oct 2021, 14:11
Reviewer Update
I am not able to call Capitec my money has been deducted from my account thus no funds for airtime
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Frans R's updateReviewer Update
04 Oct 2021, 15:23Nothing yet
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Frans R's update04 Oct 2021, 15:23
Reviewer Update
Nothing yet
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Frans R's updateReviewer Update
04 Oct 2021, 16:19I'll sent through the document stating it's a Debit Order NOT a card Purchase its just been reffered back to the card departmen
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Frans R's update04 Oct 2021, 16:19
Reviewer Update
I'll sent through the document stating it's a Debit Order NOT a card Purchase its just been reffered back to the card departmen
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Frans R's updateReviewer Update
04 Oct 2021, 22:36Refund Processed by Merchant complaint Resolved
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Frans R's update04 Oct 2021, 22:36
Reviewer Update
Refund Processed by Merchant complaint Resolved