MD
MAHOMED D

1 reviews | Active since Feb 2025

26 Sept 2025, 11:15

Debit order issues.

Having an access facility with them is a major issue. They tell you that the debit order will go through on your salary date but they do not process it on your salary date and then you get a nasty call the following month before your salary date stating that your payment is overdue. Even their email reminder is incorrect.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Sept 2025, 12:37
Official
Good day Mahomed, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank