MP
Matthew P

1 reviews | Active since Oct 2012

07 May 2015, 10:15

Debit Order failing _A|Ac

Good Day,<br> <br> I have to pay Hetzner R50 extra this month as my debit failed, banks reason<br> <br> NOT PROVIDED FOR<br> <br> I did have money in my account at this time, could you please explain this? I definitely should not be paying the extra R50 because of your error.<br> <br> Regards,<br> Matthew

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Replies (1)
Capitec Bank
Capitec Bank's reply07 May 2015, 10:40
Official
Hello Mat.P,

I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank