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Marlon H

1 reviews | Active since Sept 2017

21 Sept 2019, 17:16

Debit order disputes

Hi Capitec The app doesnt not allow me to reverse 2 debit orders that went off yesterday by 1life

please assist to reverse

0
Replies (3)
Capitec Bank
Capitec Bank's reply23 Sept 2019, 11:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
MH
Marlon H's update26 Sept 2019, 08:32
Reviewer Update
Still waiting for something from Capitec to contact me and resolve me issue.
Capitec Bank
Capitec Bank's reply01 Oct 2019, 09:04
Official
Good day Marlon H

As per our telephonic conversation the matter has been resolved.

My apologies for the delay and any inconvenience this may have caused.

Kind regards
Capitec Bank