Debit order dispute
Good day
Ease sort out this mess in my account ASAP.
I have African Bank that ballooned debit order amount from 250 to 2900. I can not reverse it on the app and internert banking.
Debit check was for 250.00
Please reverse it or call me. Am Saudi Arabia and can not go to a branch.
+***59
Kindest regards
M G Daka
Helpful (0)
Replies (6)0
Replies (6)
Capitec Bank's replyOfficial
01 Dec 2021, 18:39Good day George
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply01 Dec 2021, 18:39
Official
Good day George
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
's updateReviewer Update
01 Dec 2021, 18:44Please ensure this gets sorted out..I have other debit orders that needs to effect.
's update01 Dec 2021, 18:44
Reviewer Update
Please ensure this gets sorted out..I have other debit orders that needs to effect.
's updateReviewer Update
01 Dec 2021, 19:00AFBNK *** 211125
AFBNK *** 211125
Here are the reference nubers.
AFBNK *** 211125
Here are the reference nubers.
's update01 Dec 2021, 19:00
Reviewer Update
AFBNK *** 211125
AFBNK *** 211125
Here are the reference nubers.
AFBNK *** 211125
Here are the reference nubers.
's updateReviewer Update
02 Dec 2021, 13:26By the time I take this poor response time as screen shots and post on Twitter, you will think am savage. I need that money reversed.
's update02 Dec 2021, 13:26
Reviewer Update
By the time I take this poor response time as screen shots and post on Twitter, you will think am savage. I need that money reversed.
's updateReviewer Update
03 Dec 2021, 16:18Good day Capitec Bank. Am yet to get a response on the debit order reversal.
's update03 Dec 2021, 16:18
Reviewer Update
Good day Capitec Bank. Am yet to get a response on the debit order reversal.
Capitec Bank's replyOfficial
18 Feb 2022, 19:46Hi George
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 19:46
Official
Hi George
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank