LK
Lesego K

1 reviews | Active since Aug 2014

03 Dec 2021, 14:45

Debit order dispute

I went to capitec to reverse my debit orders and they sent me to African bank and I was also told that they couldn't assist me i need to go back to Capitec. I went there and I was told that the branch manager is on lunch I should wait for him

0
Replies (4)
Capitec Bank
Capitec Bank's reply03 Dec 2021, 14:48
Official
Good day Lesego 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
LK
Lesego K's update03 Dec 2021, 14:51
Reviewer Update
I'm closing my account
LK
Lesego K's update03 Dec 2021, 15:14
Reviewer Update
Your service is poor
Capitec Bank
Capitec Bank's reply18 Feb 2022, 21:05
Official
Hi Lesego 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank