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tinyiko phora/mata

1 reviews | Active since Jun 2014

15 Jan 2016, 04:48

debit order delays

I recently changed my bank to capitec and they informed me that they will switch all my debit orders to them .and after 3 months i noticed that theres anada debit order that they did not switch ,my educon account .then i wentback to the bank to activate it .now its 6 months still not debiting .<br> What are the chances of sueing the bank for puting me in arrears and under lot of stress because of this debitorder and without informing me about this account.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Jan 2016, 09:36
Official
Hello tinyikomata,

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank