1 reviews | Active since Jan 2017

24 Jan 2017, 18:02

Debit order Date

<p>I have been battling with getting Capitec bank to get my debit order for some ime now. According to my agreement with them they have to debit me on the 25th when i get paid but I am constantly findign myself having to deal with early debit orders which I have not agreed to and this is not happening because the 25th falls on a weekend or holiday. Capitec feels the need to get to my money before the agreed date disregarding how much of an inconvenience this might be to me. Mind you I have not given Capitec a reason to want to granb my money earier than the agreed date!!</p> <p>I really a sick and tired of this mediocrity!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Jan 2017, 09:16
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,