MM
MUSA M
1 reviews | Active since Dec 2015
05 Nov 2018, 11:36
Debit order ******-Capitec
On the 1st of November as per Capitec Bank. Telkom debited R482.46. However Telkom claims that the last debit order was made on the 1st of October. I tried to use the online portal which highly nonuser friendly. it's also frustrating to try and get anything resolved cause with Capitec. Now I owe Telkom R900 for something that could have been resolved if this issue didn't happen.
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Capitec Bank's replyOfficial
05 Nov 2018, 12:24I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply05 Nov 2018, 12:24
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank