LM
Lesedi M
1 reviews | Active since Dec 2024
03 Jan 2025, 07:57
Debit order authorized without my consent
Dear capitec I noticed that gym company was able to aithorise a debt order without my approval. I don't understand who authorized that payment.
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Replies (2)
Capitec Bank's replyOfficial
03 Jan 2025, 09:34Good day Lesedi,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
Capitec Bank's reply03 Jan 2025, 09:34
Official
Good day Lesedi,
Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day.
Kind regards
Capitec
LM
Lesedi M's updateReviewer Update
03 Jan 2025, 11:56Thank you for the clarity. Your agent was patient and explain how it happened
LM
Lesedi M's update03 Jan 2025, 11:56
Reviewer Update
Thank you for the clarity. Your agent was patient and explain how it happened