LR
Lee R

1 reviews | Active since Jul 2017

28 Aug 2023, 13:14

******* debit order after numerous attempts at cancellation

Shocking how hard it is to cancel a rental agreement, since April 2023 i have been emailing about the cancellation. My rental contract came out of contract 31 July 2023, I received an invoice for the rental for end of August 2023.

Time period: 26 July 2022 - requested when contract expires 14 February 2023 - asked if I am required to give 3 months notice 28 April 2023 - Notice of cancellation sent 29 May 2023 - Follow up email 19 July 2023 - Follow up email

Emails were sent to *** *** ***

Capitec is now going to debit my account without consent.

0
Replies (1)
Capitec Bank
Capitec Bank's reply28 Aug 2023, 14:30
Official
Good day Lee

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank