Debit order

Item: Capitec Bank
Rating: 1
Author: Palesa M

I am unable to stop a debit order on my app from capitec and going to the branch is not an option for me this is really frustrating and I'm thinking of switching banks.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

22 Jan 2022, 07:35

Good day Palesa

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply22 Jan 2022, 07:35

Official

Capitec Bank's replyOfficial

02 Mar 2022, 09:51

Hi Palesa

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply02 Mar 2022, 09:51

Official