LM
Lazarus M

1 reviews | Active since Jul 2017

26 Jul 2017, 15:22

DEBIT ORDER

<p>R299 was debited from my Capitec account by IZIHPI and seems I cant revrse that debit. I dont know that company. I called customer service but there was no help, since they promised to sms me details of IZIPHI but they didnt. Even if they can rervese that debit, I am penalised for something I didnt initiate. Anyone can get into my account and do as they wish. My hard earned cash is not safe with Capitec. </p>

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Jul 2017, 16:09
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank