FR
Frans R

1 reviews | Active since Jul 2011

03 Mar 2017, 13:34

DEBIT ORDER

<p>I sorted out Telkom thanks But Tell me why is King Price my insurance not listed as a debit order on my cellphone banking</p>

0
Replies (3)
Capitec Bank
Capitec Bank's reply03 Mar 2017, 15:32
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply06 Mar 2017, 13:21
Official

Good day Mr Roodt

I refer to your request for assistance regarding King Price debit order not reflecting on your remote banking app. I have attempted to contact you on three occasion and the calls was ended prematurely.

Could you kindly contact Capitec Bank directly as per the previous discussed complaints relating to debit orders not reflecting or disputed.

Kind regards

Oscar de Villiers

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply06 Mar 2017, 16:44
Official

Good day Mr Roodt

I refer to your request for assistance regarding Telkom debit order dispute. I have attempted to contact you on three occasion and the calls were ended prematurely.

Could you kindly contact Capitec Bank telephonically or confirm a convenient time to call as per the previous discussed complaints relating to debit orders disputed.

Kind regards

Randall Ramsden

Complaint Management

Capitec Bank