NM
Ntaboge M
1 reviews | Active since Sept 2011
16 Dec 2017, 09:22
debit order
Capitec run debit order from account without any arrangement with me for 15 December, 2017, their debit order run on the 26 th of every month, bad sevices, I have not get paid, and they took my last money for the month, that's bull capitec, i will no longer do business with this hungry bank, That's been unprofessional without communicating the their client, agreement was on the 26 of every month, not the 15
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Capitec Bank's replyOfficial
18 Dec 2017, 09:25I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Jacqueline Barnard will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply18 Dec 2017, 09:25
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Jacqueline Barnard will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,