DEBIT ORDER
<p>I made a loan at Capitec Bank Glenfair Branch in PTA in February 2016. I specifically told the person who was processing my loan that I get paid on the 26 of each month and that the debit order should be on that specific date. But to my surprise I saw debit orders go on my account on the 26 of each month resulting in arears on my account of R28.00. I called in March to notify them about this, but it was not corrected and I also sent email (Incident ********** 9) and upto date there has been no correction of this. Every month I incur interest costs on R28.00 for the past 4 months. </p> <p> </p>
Sorry to correct the debit order go on the 25 of each month and not the 26.
Sorry to correct the debit order go on the 25 of each month and not the 26.
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
