TM
Tshediso M
1 reviews | Active since Sept 2015
22 Oct 2015, 09:53
DEBIT ORDER
<br> Good day<br> <br> I have a loan with capitec and agreed with them to debit my account on the 25th of the month or if the 25th falls on a week end they should debit the account on Friday but they keep on debiting my account on the 22nd of the month,which is very disturbing,I doubt if I will ever do business with you guys,very unprofessional<br> <br> When I request a statement am told to visit a branch,mxm<br> <br>
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Capitec Bank's replyOfficial
22 Oct 2015, 12:50Hello Mofubelu,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Best regards,
Capitec Bank's reply22 Oct 2015, 12:50
Official
Hello Mofubelu,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Best regards,