1 reviews | Active since Jan 2017

15 Mar 2022, 09:16

Debit on my account unknown

I called Capitec a month ago and flagged an amount that went off my account of which I did not remember purchasing and didn't even know what it is. They said they would flag it to the ***** dept and I still have heard nothing back. Poor Poor service and lack of urgency.

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Replies (1)
Capitec Bank
Capitec Bank's reply15 Mar 2022, 13:22
Official
 Good day Romy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank