lM
lorraine M

1 reviews | Active since Jun 2019

10 May 2023, 12:10

debit i didn't authorize

hello Peter ,my money was debited on the 23/03/2023 and i stopped the account and went into the branch they told me to wait 30 working days and still they haven't refunded me is Capitec saying that im loosing my Money

0
Replies (2)
Capitec Bank
Capitec Bank's reply10 May 2023, 14:42
Official
Good day Lorraine 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
lM
lorraine M's update11 May 2023, 08:40
Reviewer Update
Good day ,
due to loadshedding if you cant reach me on *** use ***