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zareth ;Geyser

1 reviews | Active since Jun 2023

02 Jun 2023, 16:35

Debit from my account

On the 1/6/2023. An amount of 169.78 was deducted from my account. The people/ reference is ALLGAMESINOME.COM +*** CY (Old card number ***). it is some or other games website. My email address was misused or hacked to create it. I try to delete it. I immediately went to the BRANCH in Whiteriver. They called HO and they informed me that they must investigate it and it will take a week before they can credit my account. Inam a Sassa pensioners and can't afford this. I already paid 70.00 just to get a new card. I never registered for online games .

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Jun 2023, 16:38
Official
Good day  Geyser Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank