CK
Celeste K

1 reviews | Active since Apr 2015

27 Aug 2015, 21:16

Debit card not accepted for internet shopping or p

I have battled with Capitec Bank for a few months now.<br> I tried at least three times to register for internet shopping before I was successful.<br> My debit card couldn't be used to pay for my Google Adwords account that I need for my business. Another month or two.<br> I tried purchasing books which I need urgently from Takelot and my card was rejected today. I really start to wonder if the move to Capitec from my old bank was worth all the trouble I am experiencing now with my debit card???? I also find the call centre very unhelpful.

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Aug 2015, 09:02
Official
Hello Celeste Kusel ,

I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank